Bolt Ev Ev Premier ENCAR40386483

Recall due to the possibility that when the high-voltage battery is fully charged or close to fully charged, smoke or heat may be generated from the high-voltage battery, which may cause the high-voltage battery and other parts to melt or be damaged, exposing them to a risk of fire.

<*Production date for each vehicle>
Bolt EV: 2019.02.15~2019.05.09
Bolt EV: 2019.05.13~2020.08.27
Bolt EV: 2021.02.08~2021.04.07
Bolt EV: 2019.01.07~2021.07.13
Bolt EUV: 2021.01.25~2021.05.06

<*We plan to provide additional notification when software development and replacement parts are ready in the future, and until final recall action is taken, we will keep the important information below. We ask you to comply.>

[Important Notice] We have confirmed that two extremely unlikely manufacturing defects co-exist in the same battery cell of a high-voltage battery, and these manufacturing defect conditions occur after the battery has been significantly discharged. Repeated/habitual charging to a fully or nearly fully charged state may worsen battery manufacturing defects and expose the battery to a potential fire hazard.
1. Until a new recall action plan is released, please change the maximum charging capacity of the vehicle to 90%, and change the 'Target Charge Level Option' through the charging option settings in the vehicle.
If the customer is unable to change the settings on their own, they can receive settings change by visiting a Chevrolet Bolt EV service center that can handle recalls.
2. Please recharge the battery as often as possible after driving the vehicle, and avoid allowing the remaining driving range of the battery to fall below 70 miles (approximately 113 km).
3. To prevent any emergency, park the vehicle outdoors immediately after charging. If charging for a long time (overnight charging, etc.), do not block the vehicle while it is charging.

Change the maximum charging capacity of the vehicle to 90% level

Additional notification will be made when replacement parts for the final recall are ready

It was confirmed that two extremely unlikely manufacturing defects exist simultaneously in the same battery cell of a high-voltage battery. In this case, when the battery is fully charged or close to fully charged, the high-voltage battery with the manufacturing defect may generate smoke or heat, which may melt or damage the high-voltage battery and other parts, causing a fire. In response to the recall limiting the charging capacity to 80%, please visit your nearest Bolt electric vehicle service center and receive priority software update, and we ask you to read and follow the important instructions below before your visit.>

<※Important Information>

1. For safety reasons, please be sure to change the maximum charge capacity to 90% in the "Target Charge Level Option" through the charging option settings in the vehicle until this recall is addressed. (How to set the target charge level: https://youtu.be/u5_mBIQcPoQ)

2. Please charge the high-voltage battery as often as possible after driving the vehicle, and avoid allowing the remaining driving range of the high-voltage battery to fall below 70 miles (approximately 113 km).

3. To avoid emergencies, park the vehicle immediately after charging, and do not leave the vehicle while charging for a long time (e.g. overnight charging). Please.

<※Customer preparations when replacing high-voltage batteries>
1. To ensure rapid high-voltage battery replacement, do not perform high-voltage charging (within the plug) the day before arriving at the service center (within 24 hours). Please.
2. When arriving at the service center, the high-voltage battery must be in a state of charge (SOC) of less than 90%.
3. Recall for high-voltage battery will be carried out by reservation due to limited exchange locations, so please contact GM Korea Customer Center at 080-3000-5000 for the replacement location and date. Please consult.

Installation of improved diagnostic software and maximum charge limit of 80% [*For some vehicles 2022.01.24 / 2022.01.27 / 2022.05.03 / 2022.05.25 / 2022.06.27 / Battery replacement and improved diagnostic software update (recovering 100% maximum charge)] are possible from 2022.11.14. Please contact the manufacturer's customer service center for details. Please.]

** 2019 model year vehicles: After installing improved diagnostic software and limiting the maximum charge to 80% from 2021.12.03 → 2022.01.24 / 2022.01.27 / 2022.05.03 / 2022.05.25 Considering the improved high-voltage battery supply and demand schedule, etc., battery replacement and improved diagnostic software (100% maximum charge reduction) installation will be carried out sequentially [in the second half of 2022 (around July)]. style="color: rgb(255, 0, 0);">

** 2017-2018 model year vehicles: From 2021.12.22, improved diagnostic software will be installed and the maximum charge will be limited to 80% → 2022.06.27 / 2022.11.14 Battery replacement and improved diagnostic software (maximum charge 100% restored) will be installed sequentially in consideration of the improved high-voltage battery supply and demand schedule.

Recall due to the possibility that the insulation material under the carpet adjacent to the lower part of the B-pillar (pillar between the front and rear seats) may ignite due to the high temperature gas generated when the front seat belt pretensioner is activated. In this case, a fire may occur in the carpet adjacent to the lower part of the B-pillar when the seat belt pretensioner is activated. (*If smoke or fire occurs in the lower part of the B-pillar, please exit the vehicle urgently for the safety of the occupants. Required. City may require assistance from 119 Fire Department to prevent vehicle fire.)