Renault Samsung Master Camping Car/Mobile Office Van ENCAR40364736

Recall as it was confirmed that the emergency braking signal generation cycle did not meet the operating standards due to the measurement time delay compared to the set value (*This does not meet the operating standards of Article 15, Paragraph 10 (braking devices) of the Rules on Performance and Standards of Automobiles and Automobile Parts)

<*Production date for each target vehicle>

MASTER van: 2018.07.25~2021.10.04

MASTER Bus: 2019.01.25~2021.10.07

Update BCM (Behavior Control Module) settings

As a result of the 2021 self-certification conformity survey conducted by the Ministry of Land, Infrastructure and Transport, the constant speed fuel consumption rate of MASTER (some of the vehicles produced on the date of manufacture) vehicles was found to be non-compliant with Article 108-2 (Fuel Consumption Rate) of the Rules on Performance and Standards of Automobiles and Automobile Parts, and we would like to pay economic compensation

<*By target vehicle Production date>

MASTER van: 2019.12.02~2021.10.04

MASTER bus 15-seater: 2019.12.06~2020.12.02

Information on economic compensation and vehicle registration correction procedures pursuant to Article 31, Paragraph 1 of the Automobile Management Act

- Compensation amount: Up to KRW 1,032,006 (based on 15-seater MASTER bus), KRW 930,316 (based on MASTER Van L), KRW 946,490 (based on MASTER Van S)

- If the vehicle is in possession on the base date after purchasing a new vehicle Customers only

- When purchasing and selling a new car: Payment on a pro-rata basis according to the holding period.

- When purchasing and holding a used car: Payment excluding the total of the previous owner's holding period.

- When purchasing and selling a used car: Payment on a pro-rata basis according to the holding period.

​ - How to apply: Warranty period of 3 years/100,000 km, when driven with fuel efficiency as specified and changed fuel efficiency when driven. Compensation for fuel costs and psychological discomfort are additionally calculated and set considering differences in fuel consumption. The standard oil price is the average price of diesel fuel during the sales period of the target vehicle (monthly automobile diesel sales price - Korea National Oil Corporation)

- The exact compensation amount will be calculated and paid based on the ownership on the register.

There may be a software error in the engine electronic control unit and the urea water electronic control unit, and in this case, the warning light may come on and the restart may not be possible after 800 km after it comes on.

Engine electronic control unit and urea water electronic control unit software update

Catalyst diagnosis is carried out simultaneously with NOx sensor diagnosis, so it is recalled due to the warning light turning on due to misdiagnosis and the possibility that excessive smoke from the engine may block the NOx sensor probe hole (*No performance or safety deterioration other than the warning light turning on)

Recall due to confirmed non-satisfaction with luminance and chromaticity regulations due to deterioration during long-time flashing operation (*This may not satisfy the operation standards of Article 44 (Turn Signal Lights) Paragraph 3 (Lightness Standards) of the Rules on Performance and Standards of Automobiles and Automobile Parts)

<*Production date for each target vehicle>

MASTER Van (LAF23-CN): 2018.07.25~2022.12.21

MASTER Bus 13-seater (LAF23-DN): 2019.02.04~2021.10.07

Replace the side auxiliary turn signal assembly and bulb (white -> amber)

(*Due to change in bulb type, a sticker indicating that the bulb type listed in the additional user manual has been changed to WY16W is enclosed)